Client Testimonials

My husband contacted Imperials on the ladline regarding this car on Saturday (30th Sept) evening and left a voicemail. Then I called on Tony's mobile number little bit late in the evening and managed to speak to him and get an appointment for Sunday, 1st Oct. Since Tony was unaware that it was my husband who left him a message earlier, he returned my husband's call. This really proves his dedication towards his job.

When we reached for our test drive on 1st Oct, Tony informed that the key case has been accidentally locked in his colleague's office and he has been proactively trying to contact his colleague to get the keys. Eventually, after getting the keys, Tony took us for a test drive. He has been very helpful throughout the buying process and made the experience a rememberable one. He has gone an extra mile by helping us buy this car even on his supposedly day off work. Thanks to Tony :-)

We hope to get the continued support in future too in case we face any issues with the car.

Regards,

Mukti Bansal

Can I commend Tony Thompson who was most helpful and informative about our purchase.
He also ensured pre-sale service and valet clean etc was completed thoroughly
Finally, on arrival to collect the vehicle all the appropriate paperwork was available at his finger tips and no hard sell of extra insurance was attempted.
I will be passing these thoughts on to friends and colleagues with a view to sending custom in your direction
Thank you again for such a positive experience

Nigel Martin

Hello, having never bought a car from anywhere other than a main dealer I can say that the service provided prior and on the day by Tony was of a high standard, we felt welcome and were treated well. The car was presented to a high standard and the test drive was sufficient to cement our decision. Only downside was the time taken to appraise our trade-in  - which wasn't really in Tony's control but kept us on site a bit longer than we would have hoped. 

We would recommend you to family and friends and will consider you for our next purchase.

Kind regards

Matthew Jacques

I hope your well. 

My experience with Imperials ( Mr Jim Wannacott ) was an absolute pleasure, everything explained and everything was exactly as described, the Range Rover Sport was even better than i had hopped for and at a very, very good price, I would highly recommend your company and Mr Jim Wannacott to everyone, inc Family - Friends and my customers, Exceptional Service and i will be back in contact with Jim for my wife’s next car an Evoque,  Thank you.

Hope to see you again soon at Imperials, Take care. 

KR….   Mickey.  

I would like to give my feedback on my experience in dealing with yourselves. I am pleased to say the whole experience was really second to none. All members of your team that I dealt with really went above and beyond the call of duty, Jim was very pleasant and professional to deal with, honestly the best sales experience I've had to date! I would also like to give praise to Mehmet in being swift and professional with getting everything in order. I look forward to dealing with Imperial in the future.

Dear Zac,

I would like to thank you for providing great and honest service over the last few weeks, helping me to purchase my beautiful car. I have been extremely happy with the way you communicated, gave me advice, and negotiated the right price. Alongside this, I look forward seeing you over the coming week to finalise the small details remaining, and shall spread the name for Imperials and especially your name as a sales consultant. 

Much appreciated, and many thanks again.

Vijay Lodhia

Hi Tony

The car that we purchased threw yourself

And the company is more than we expected my 

Wife and I love the car. 

Tony is a really good guy and everything went 

great when did buy the car, from picking us 

up at airport to the deal being done. 

I would recommend imperials to anyone. 

Thanks again 

Craig McGookin 

Hi Tony 
Very pleased with the car turned up spotless with 12 months mot and serviced as promised 
and very very clean.great to do business with you and your staff will would recommend you to anyone thanks again all the best,
Regards
Andy

Hi all, 

I am pleased to say that my service from the initial request from Autotrader to picking up the car last Saturday was amazing! 

Tony, Dan & Mem made the process as smooth as possible and gave adequate information every step of the way, to the point where I really didn't have anymore questions! Which is a first! 

Tony being on holiday did not make any change to the purchase or process, and I mean that in the nicest way possible! Hope you had a good break by the way! I have experienced this elsewhere and puts a dampener on moving forward, buying or going back for repeat business.

I will be recommending my friends and family to Imperials and I believe you'll see me again in the future for when I'm ready to upgrade!

Many Thanks again! 

Denyse

A big thank you to Jim and the team on dealing with the sale of my Porsche on a Sale or Return basis. From the moment I walked in the showroom Jim and the team were friendly, down to earth and professional. Jim is extremely knowledgeable about the prestige car market and kept me updated at all times. I achieved a price for my car which I was more than happy with and would not hesitate in recommending Imperials, indeed, I already have!
Kind regards